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At CHASE we pride ourselves on providing candidates with unbiased career advice. We aim to guide you through all the steps to finding your perfect job. This includes advice on your CV, discussion on the suitability of vacancies and most importantly, preparation for interviews and assessment centres. For general advice and top tips, please see below.
CV Advice 
Your CV is the first thing prospective employers see about you, therefore it is important to make an excellent first impression!
When writing your CV it is essential that you keep in mind what job(s) you are applying to and think about the transferable skills and experience you have for the role, for example therapy experience from your current or previous roles should be clear and territory experience and the customers you have worked with. This is what prospective employers will be looking for so make this information clear on your CV.
What to include on a CV?
- Personal Details address, home telephone number, mobile number and personal email address
- Personal Profile which should answer the following questions: Who are you? What have you achieved? What are you looking for and why?
- Employment which should include correct job title, key responsibilities if it is not obvious from the title, therapy area worked in and territory covered. Your key achievements are probably the most important part of your CV. They must be bullet pointed and easy to read. Your most important achievements should be at the top as these will be read first.
Your CV should start with your current role first and work back through your previous positions. Each role should include the month and year you started.
- Education Qualifications & Relevant Industry Qualifications – The Education section should include month and year for the start and finish for each course. The establishment where you completed the course. If you are adding industry qualifications these must be relevant to the job you are applying for. Keep relevant training courses to a minimum and relevant to the role.
- Personal Interests & Achievements – This is an important area of your CV as many employers will look to see what you have achieved outside of the work environment.
- References – There is no need to put down your full references on your CV as employers will only request this information after your have been offered the job, therefore it is taking up valuable space on your CV.
If you would like a copy of our CHASE example CV pro forma please click here....
CHASE recruitment consultants are experts in CV writing if you would like more advice on how to improve your CV please contact out Head Office on 0131 553 6644 who will put you in touch with your local consultant.
CV Advice from CHASE Consultants
"Depending on your length of career your CV should be under 2/3 pages" Kelly Davis (South West & Thames Valley Recruitment Consultant)
"Check and re-check your CV for grammatical errors. Ask friends or family to check over your CV as a fresh pair of eyes might spot something you have missed" Andreas Knight (East Anglia and London Recruitment Consultant)
"Set up a personal email address rather than using a work email address. Many companies now send out personality questionnaires as part of the application and will not send anything to a work email address" Kelly Davis (South West & Thames Valley Recruitment Consultant)
"Make sure all you key achievements are measureable for example June 2009 1st for product X out of a National team 55" Alex Chiorando (Midlands Recruitment Consultant)
'The best CV's are concise and have a professional format - the best text to use is Tahoma and do not include a photograph of yourself' Judy Phillips (Recruitment Director)
"Make sure you have prepared all STAR answers for relevant competencies for the company and role" Andreas Knight (East Anglia & London Recruitment Consultant)
When writing your CV it is essential that you keep in mind what job(s) you are applying to and think about the transferable skills and experience you have for the role, for example therapy experience from your current or previous roles should be clear and territory experience and the customers you have worked with. This is what prospective employers will be looking for so make this information clear on your CV.
What to include on a CV?
- Personal Details address, home telephone number, mobile number and personal email address
- Personal Profile which should answer the following questions: Who are you? What have you achieved? What are you looking for and why?
- Employment which should include correct job title, key responsibilities if it is not obvious from the title, therapy area worked in and territory covered. Your key achievements are probably the most important part of your CV. They must be bullet pointed and easy to read. Your most important achievements should be at the top as these will be read first.
Your CV should start with your current role first and work back through your previous positions. Each role should include the month and year you started.
- Education Qualifications & Relevant Industry Qualifications – The Education section should include month and year for the start and finish for each course. The establishment where you completed the course. If you are adding industry qualifications these must be relevant to the job you are applying for. Keep relevant training courses to a minimum and relevant to the role.
- Personal Interests & Achievements – This is an important area of your CV as many employers will look to see what you have achieved outside of the work environment.
- References – There is no need to put down your full references on your CV as employers will only request this information after your have been offered the job, therefore it is taking up valuable space on your CV.
If you would like a copy of our CHASE example CV pro forma please click here....
CHASE recruitment consultants are experts in CV writing if you would like more advice on how to improve your CV please contact out Head Office on 0131 553 6644 who will put you in touch with your local consultant.
CV Advice from CHASE Consultants
"Depending on your length of career your CV should be under 2/3 pages" Kelly Davis (South West & Thames Valley Recruitment Consultant)
"Check and re-check your CV for grammatical errors. Ask friends or family to check over your CV as a fresh pair of eyes might spot something you have missed" Andreas Knight (East Anglia and London Recruitment Consultant)
"Set up a personal email address rather than using a work email address. Many companies now send out personality questionnaires as part of the application and will not send anything to a work email address" Kelly Davis (South West & Thames Valley Recruitment Consultant)
"Make sure all you key achievements are measureable for example June 2009 1st for product X out of a National team 55" Alex Chiorando (Midlands Recruitment Consultant)
'The best CV's are concise and have a professional format - the best text to use is Tahoma and do not include a photograph of yourself' Judy Phillips (Recruitment Director)
"Make sure you have prepared all STAR answers for relevant competencies for the company and role" Andreas Knight (East Anglia & London Recruitment Consultant)
Interview Advice
Preparation is the key to a successful interview. An experienced interviewer will quickly be able to see how much preparation you have done for the interview and this demonstrates how much you really want the job!
A first interview is usually split into 3 sections:
1. Questions around your CV
2. Competency based questions which are relevant to the job
3. Your questions for the interviewer about the job and your close
When answering questions around your CV you must be prepared to answer why you moved from each role and be able to discuss your most successful achievement in each role. Remember that although you know your job, don’t presume the interviewer will. Therefore it is important that you talk around the role, about the number and types of internal colleagues you work with and who your customers are.
The competency based questions are the most important part of the interview. It is essential that you utilise the STAR (Situation, Task, Action, and Result) format for all competencies which are relevant for the role you are being interviewed for.
Always have at least five pre-planned questions in your brag file to ask the interviewer, this will show your interest in the role. Think about the types of questions that you want to ask, as it is important that you make the right decision whether this is the opportunity for you. It is important to have a strong close planned; it is not uncommon for an interviewee not to progressed to the next stage because they have not tried to close the interview at the end.
Practice, practice and more practice will help you to become more confident and articulate in the interview. Write out a list of possible questions and ask friends and family to interview you. You can never start too early in preparing yourself for an interview. The more preparation and time you give but more likely you will be asked to the next stage of the process and closer to securing the job!
If you would like a copy our CHASE practice interview questions please click here....
CHASE consultants are all fully trained interviewers if you would like more advice on how to improve your interview style please contact out Head Office on 0131 553 6644 who will put you in touch with your local consultant.
Interview Advice from CHASE Consultants
"Make sure you have documented evidence for all your achievements on your CV in your brag file for interviews" Alex Chiorando (Midlands Recruitment Consultant)
"Always have a copy of your CV in front of you when at the interview, so you can follow dates etc with the interviewer" Kelly Davis (South West & Thames Valley Recruitment Consultant)
"Do your homework on a company. You must have a solid answer why you want to join the company and know the products you would be expected to sell"
"Give yourself plenty of time to get to an interview and allow yourselves extra time for unforeseen circumstances like for traffic jams or getting lost etc. Prepare your journey before hand, take a map and don’t solely rely on Satellite Navigation" Pat Palmer (South East Recruitment Consultant)
"Don’t discuss money at first interview unless the manager brings it into conversation first" Clare Jones (North West Recruitment Consultant)
"First impressions count, therefore a good firm handshake and looking the interviewer in the eye is essential" Judy Phillips (Recruitment Director)
"You are applying for a sales role, therefore it is essential your close the interview well. Try different types of closes as you don’t want the same close as every other candidate" Kelly Davis (South West Recruitment Consultant)
"When preparing your answers before the interview, always think if I was an interviewer and heard that answer, is it what I would want to hear?" Kelly Davis
"Dress to impress! Formal and professional is key." Judy Phillips (Recruitment Director)
"A nice touch is to use their name of the interviewer when thanking them at the end of the end for seeing you."
A first interview is usually split into 3 sections:
1. Questions around your CV
2. Competency based questions which are relevant to the job
3. Your questions for the interviewer about the job and your close
When answering questions around your CV you must be prepared to answer why you moved from each role and be able to discuss your most successful achievement in each role. Remember that although you know your job, don’t presume the interviewer will. Therefore it is important that you talk around the role, about the number and types of internal colleagues you work with and who your customers are.
The competency based questions are the most important part of the interview. It is essential that you utilise the STAR (Situation, Task, Action, and Result) format for all competencies which are relevant for the role you are being interviewed for.
Always have at least five pre-planned questions in your brag file to ask the interviewer, this will show your interest in the role. Think about the types of questions that you want to ask, as it is important that you make the right decision whether this is the opportunity for you. It is important to have a strong close planned; it is not uncommon for an interviewee not to progressed to the next stage because they have not tried to close the interview at the end.
Practice, practice and more practice will help you to become more confident and articulate in the interview. Write out a list of possible questions and ask friends and family to interview you. You can never start too early in preparing yourself for an interview. The more preparation and time you give but more likely you will be asked to the next stage of the process and closer to securing the job!
If you would like a copy our CHASE practice interview questions please click here....
CHASE consultants are all fully trained interviewers if you would like more advice on how to improve your interview style please contact out Head Office on 0131 553 6644 who will put you in touch with your local consultant.
Interview Advice from CHASE Consultants
"Make sure you have documented evidence for all your achievements on your CV in your brag file for interviews" Alex Chiorando (Midlands Recruitment Consultant)
"Always have a copy of your CV in front of you when at the interview, so you can follow dates etc with the interviewer" Kelly Davis (South West & Thames Valley Recruitment Consultant)
"Do your homework on a company. You must have a solid answer why you want to join the company and know the products you would be expected to sell"
"Give yourself plenty of time to get to an interview and allow yourselves extra time for unforeseen circumstances like for traffic jams or getting lost etc. Prepare your journey before hand, take a map and don’t solely rely on Satellite Navigation" Pat Palmer (South East Recruitment Consultant)
"Don’t discuss money at first interview unless the manager brings it into conversation first" Clare Jones (North West Recruitment Consultant)
"First impressions count, therefore a good firm handshake and looking the interviewer in the eye is essential" Judy Phillips (Recruitment Director)
"You are applying for a sales role, therefore it is essential your close the interview well. Try different types of closes as you don’t want the same close as every other candidate" Kelly Davis (South West Recruitment Consultant)
"When preparing your answers before the interview, always think if I was an interviewer and heard that answer, is it what I would want to hear?" Kelly Davis
"Dress to impress! Formal and professional is key." Judy Phillips (Recruitment Director)
"A nice touch is to use their name of the interviewer when thanking them at the end of the end for seeing you."
Brag/Achievement File
Brag/Achievement files
Similar to the sales aids you may use in a call, your achievement file (also known as a Brag file) should be a tool that helps to sell yourself and maximise your impact in an interview. It should provide documented evidence to support your achievements and abilities, and should be tangible proof to vocalize your career highlights thus far.
A good Brag file should contain the following:
· Certificates/documentation – Ensure that your ABPI and degree certificates are included as well as your driving licence and passport. Make sure you print off copies of these important documents to leave with your interviewer.
· Feedback – Written feedback from your manager, team colleagues and external customers can be extremely powerful. Appraisals, performance reviews and results of 360° feedback should help to convey your key strengths and abilities. Letters/’thank you’ cards from customers will help to endorse how you achieve the sales results you deliver.
· Sales Data - In this competitive environment, interviewing Managers will be focusing on candidates that can show consistent sales results. You should therefore be able to show where you are in the league tables on sales ( Sales vs Target, volume, growth, market share etc.) and activity (vs. Walsh average, company average etc.) It is vital that you select the data well (remember to focus on more recent success) in order to demonstrate consistency and not ‘one-off results’. It is essential that you can fully explain your sales data or you could run the risk of being open to deserved criticism!
· Evidence of winning - If you have joined the ‘Top Performers’ club or earned a trip abroad, you should certainly vocalize this! When describing incentive programme successes, ensure that the evidence you use demonstrate clearly what you won, what it meant to you and how you ensured that it was you that was going to claim the prize.
Remember:. Think about how to organise the contents so that the material is filed in a logical order. It's a good idea to familiarise yourself with the contents so that you can easily dip into and out of it to support and demonstrate your skills. It's always a good idea to arrange your file into competency order (ie Customer focus/ Planning & Organising /Teamwork/ Drive for results etc) and then illustrate the competency with documented proof such as an email from a customer or manager.
Similar to the sales aids you may use in a call, your achievement file (also known as a Brag file) should be a tool that helps to sell yourself and maximise your impact in an interview. It should provide documented evidence to support your achievements and abilities, and should be tangible proof to vocalize your career highlights thus far.
A good Brag file should contain the following:
· Certificates/documentation – Ensure that your ABPI and degree certificates are included as well as your driving licence and passport. Make sure you print off copies of these important documents to leave with your interviewer.
· Feedback – Written feedback from your manager, team colleagues and external customers can be extremely powerful. Appraisals, performance reviews and results of 360° feedback should help to convey your key strengths and abilities. Letters/’thank you’ cards from customers will help to endorse how you achieve the sales results you deliver.
· Sales Data - In this competitive environment, interviewing Managers will be focusing on candidates that can show consistent sales results. You should therefore be able to show where you are in the league tables on sales ( Sales vs Target, volume, growth, market share etc.) and activity (vs. Walsh average, company average etc.) It is vital that you select the data well (remember to focus on more recent success) in order to demonstrate consistency and not ‘one-off results’. It is essential that you can fully explain your sales data or you could run the risk of being open to deserved criticism!
· Evidence of winning - If you have joined the ‘Top Performers’ club or earned a trip abroad, you should certainly vocalize this! When describing incentive programme successes, ensure that the evidence you use demonstrate clearly what you won, what it meant to you and how you ensured that it was you that was going to claim the prize.
Remember:. Think about how to organise the contents so that the material is filed in a logical order. It's a good idea to familiarise yourself with the contents so that you can easily dip into and out of it to support and demonstrate your skills. It's always a good idea to arrange your file into competency order (ie Customer focus/ Planning & Organising /Teamwork/ Drive for results etc) and then illustrate the competency with documented proof such as an email from a customer or manager.